Grade – XI
Full Marks 100
Teaching hours 150
Unit – 1 : Office (5 TH)
Unit – 2 : Office management (10 TH)
Unit – 3 : Office Organization (10 TH)
Unit – 4 : Office systems and procedures (10 TH)
Unit – 5 : Office Location and Layout (10 TH)
Unit – 6 : Physical Conditions of an office (8 TH)
Unit – 7 : Filing (20 TH)
Unit – 8 : Indexing (25 TH)
Unit – 9 : Records Management (8 TH)
Unit 10Office Stationary and supplies (6 TH)
Unit – 11 : Office Machines and Equipment (12 TH)
Unit – 12 : Communication (6 TH)
Unit – 13 : Correspondence (20 TH)
Grade – XII
Full Marks 100
Teaching hours 150
Unit – 1 : The secretarial Image (15 TH)
Unit – 2 : Secretary’s office (15 TH)
Unit – 3 : Receptionist (6 TH)
Unit – 4 : Maintenance of records and filing equipment (8 TH)
Unit – 5 : Preparation of different types of filing (25 TH)
Unit – 6 : Preparation of indexing (20 TH)
Unit – 7 : Sources of office Information (10 TH)
-Importance of office information
-Guide books – meaning and user
-Directories – meaning and uses
-References
-Memory aids
Unit – 8 : Meetings (10 TH)
Unit – 9 : Notice, Agenda, Resolution and Minutes (15 TH)
Unit – 10 : Reports (16 TH)
Unit – 11 : Office Environment (15 TH)
Prescribed Text Book : XI & XII
1.Dr. S.C. Saxena – Business Administration and Management.
